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Author Topic: Is My Package Stuck?
jalexander-
100
Newbie
Posts: 1
Post Is My Package Stuck?
on: March 28, 2019, 10:20
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Tracking Number is LT383287523CN

Shipped on 3/4. Still has not left China. No update now for 7 days. What can I do?
Will it ever show up?
chinapostv-
olunteer
Administrator
Posts: 46764
Post Re: Is My Package Stuck?
on: March 28, 2019, 13:16
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http://track-chinapost.com/result_china.php?order_no=LT383287523CN shows the parcel was shipped From China Post shenzhen office to US on Mar 21.

It is now some middle location between China Post system and USPS system(possibly airline warehouse in shenzhen ,China or customs warehouse in JFK,US). You can not know exact situation when parcel is in such middle locations.

Such no-information stage might last 7 to 20 days(rush season can take 30 to 40 days) until USPS gets the parcel from customs. Then USPS website will show its new status with US location.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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