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Author Topic: Help please.
princesscu-
tie
Newbie
Posts: 10
Post Help please.
on: December 18, 2015, 06:45
New Topic

Hi will you able to check it again the seller told me that it is going to send it back to me i jist want to make sure if not im going to file a dispute

RN099593222CN

And can you alsk check these two

RF132824797CN and, RF129986503CN

It should be en routeto canada.

Thank you!

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Help please.
on: December 18, 2015, 06:55
New Topic

http://track-chinapost.com/startairmail.php shows :
RN099593222CN was rejected on Dec 15.

RF132824797CN and RF129986503CN are all stuck in Hangzhou without moving.

All your parcels should have customs or safety problem and have not left China yet. I suggest you wait one or two more weeks. If you can not get the by Xmas time, you should open dispute to ebay/aliexpress for non-arrival order.

princesscu-
tie
Newbie
Posts: 10
Post Re: Help please.
on: December 18, 2015, 07:02
New Topic

Rejected where in china or canada?

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Help please.
on: December 18, 2015, 07:02
New Topic

Quote from princesscutie on December 18, 2015, 07:02
Rejected where in china or canada?

All your parcels should have customs or safety problem and have not left China yet

princesscu-
tie
Newbie
Posts: 10
Post Re: Help please.
on: December 18, 2015, 07:07
New Topic

Thats weird all of them are for toddler. But the seller told me it is sending back to me. Is that possible? Maybe i have to wait for one week so ican see update with the rejected one.

As for the Hangzhou i dont have any idea everytime my item is coming from that area it always stuck there. Where is Hangzhou and why is it like that considering all of my item are for toddler.

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Help please.
on: December 18, 2015, 07:12
New Topic

Hangzhou is an inland city which has very few international airline. Normally parcel will transit to Shanghai or Beijing before leaving china. stuck in Hangzhou is often a bad sign which means the parcel can not pass customs scan or can not get shipping space.

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