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Author Topic: Been waiting over a month now
muchloveri-
a
Beginner
Posts: 41
Post Been waiting over a month now
on: February 21, 2019, 19:52
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Please help as I ordered something from JOOM application on January 22nd, 2018 and it was an item i got for free for having enough points for the item yet the tracking hasn't changed for it yet. Join is giving me a hard time but I think the seller is a fraud based on my pay experience. I notice that all legit merchants who use China Post give me a tracking number that continually updates where it's at. When it doesn't it means I've been scammed and I think it's the car here. The tracking # is UP003601826CN. Can you let me know what you think is going on? It's been a month tomorrow since I ordered this! Thanks very much, this forum is very good for customers! I just wish merchants would be honest instead of making us guess which is a good seller, which isn't. :(

muchloveri-
a
Beginner
Posts: 41
Post Re: Been waiting over a month now
on: February 21, 2019, 19:53
New Topic

*it's the case here

I hate auto correct, it messed up my message but I think you got the gist of it.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Been waiting over a month now
on: February 22, 2019, 02:34
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http://track-chinapost.com/result_china.php?order_no=UP003601826CN shows only result "shipping notice received ". This means your seller applied a tracking number from China Post , but never actually shipped anything. You are scammed.

If you paid with paypal/aliexpress, you should open dispute against fraud and claim refund.
muchloveri-
a
Beginner
Posts: 41
Post Re: Been waiting over a month now
on: February 22, 2019, 13:23
New Topic

Thank you very much. Can you advise on this tracking # US089222099CN. The order was placed on 2/16/19
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Been waiting over a month now
on: February 22, 2019, 15:57
New Topic

http://track-chinapost.com/result_china.php?order_no=US089222099CN shows only result "shipping notice received from seller(WISH shipping platform )". This means your seller applied a tracking number from WISH website, but never actually shipped anything.

You should push seller to ship the goods immediately. Tell him if you can not track real shipment data in next 3 days, you will open dispute to WISH against fraud.
muchloveri-
a
Beginner
Posts: 41
Post Re: Been waiting over a month now
on: February 23, 2019, 05:57
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Can you help me with a wish order? It's been almost 2 months and still nothing. They keep telling me to wait. The tracking # UB754434211YP
Thank you
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Been waiting over a month now
on: February 23, 2019, 11:37
New Topic

UB754434211YP has nothing to do with China post , it is from Yanwen Express.

Normally if you can not get a parcel 2 months, it should be lost. You need open dispute for refund.
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