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Author Topic: Where is my parcel
Ana1234
Newbie
Posts: 5
Post Where is my parcel
on: February 1, 2018, 21:52
New Topic

Hello :)
I was wondering if you could help me figure this out. This is what appears when I track my order number (RG742444931CN):
2018-01-26 08:54:30.0 广东Dongguan shipping center received
2018-01-26 09:05:05.0 广东Dongguan shipping center customs scan
2018-01-26 09:07:30.0 已leaving 广东Dongguan shipping center ，next station center
2018-01-26 09:09:02.0 China Post Group Dongguan city international parcel Transit Station兼交换station export security scan
2018-01-26 17:10:31.0 Dongguan Transit Stationcenter export customs cleared
2018-01-27 16:36:59.0 arrive Guangzhou center
2018-01-27 16:45:25.0 sent to airline
2018-01-27 22:08:59.0 arrive Guangzhou center
2018-01-27 22:12:11.0 sent to airline
2018-01-28 23:55:00.0 sent to airline
2018-02-01 09:36:10.0 shipping notice received from seller

What does this all mean? Wasn't it already sent to the airline? I'm quite confused with the "shipping notice received from seller"...
Thank you
shadowspar
Pro
Posts: 1633
Post Re: Where is my parcel
on: February 2, 2018, 02:44
New Topic

Multiple "sent to airline" is fairly common; usually this means that there wasn't enough shipping space available on the first flight to send your item, so China Post sent it "again" on the next one. Each "sent to airline" is one attempt to send your parcel out of the country.

I'm not sure why "Shipping notice received from seller" sometimes pops up after the parcel is already on its way, but I have seen it happen before. I don't think it presents any problem; that status is usually triggered by the seller using China Post's shipping software to create a tracking label. It shouldn't interfere with the movement of a parcel already in progress.
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