1. Try to open a dispute through the site where you bought the article. If that is impossible, then go through your credit card company an try to get a reimbursement.

2. Your parcel is probably lost or misplace. It's been really to long.

3. This is the tracking of your parcel:
Number: RO620381755CN
Package Status: In Transit

Destination Country: Croatia
2016-11-05 00:10 China, BEIJING, Send item abroad (EDI-received)
2016-11-04 16:44 China, BEIJING, Insert item into bag (Otb)
2016-11-02 17:45 China, 03002415, Receive item from customer (Otb)

Origin Country: China
2016-11-04 22:20 Beijing airport and left
2016-11-04 22:20 Beijing airport terminal, left hand navigation
2016-11-04 22:19 Beijing airport terminal, arrival
2016-11-04 15:40 Exchange Bureau in Beijing, has been exported
2016-11-04 12:38 Exchange Bureau in Beijing, have been exported to open
2016-11-02 19:12 Taiyuan transit Bureau, have been exported to each other (internal transit)
2016-11-02 18:10 Transit Bureau of Taiyuan, has been exported to open
2016-11-02 17:56 Southern staple Center for peace, left, the next station "Taiyuan City Center"
2016-11-02 17:55 Southern staple Center for peace,
2016-11-02 17:45 Southern staple Center for peace has been accepted
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Hope this help.