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Author Topic: RJ164790953CN
Rostik.l
Newbie
Posts: 8
Post RJ164790953CN
on: September 28, 2014, 20:54
New Topic

Hello, why is my shipment for 15 days in the control room? When will it be sent?

RJ164790953CN

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RJ164790953CN
on: September 28, 2014, 21:29
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any battery item in your parcel? If no, just be patient, the status should change after one week. if yes, it might be a big problem as it might be destroyed or rejected by safety officer.

Rostik.l
Newbie
Posts: 8
Post Re: RJ164790953CN
on: October 2, 2014, 20:30
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Hello, shipment is still in the control room. Is it possible to find out where the problem is and for me at all shipment reaches?

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RJ164790953CN
on: October 2, 2014, 20:34
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the parcel should have some problem to pass security scan in Hangzhou. what is the item inside?

Rostik.l
Newbie
Posts: 8
Post Re: RJ164790953CN
on: October 2, 2014, 20:44
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consignment contains big bore kit for motorcycle

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RJ164790953CN
on: October 2, 2014, 20:58
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is it over 2 kgs weight? If yes, it might be rejected.

Rostik.l
Newbie
Posts: 8
Post Re: RJ164790953CN
on: October 2, 2014, 21:01
New Topic

Weight is fine. Past shipment of the same goods arrived without problems. What should I do? Seller does not communicate and does not solve anything.

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RJ164790953CN
on: October 2, 2014, 21:14
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If weight is less than 2 KGs, then it should be fine. You just wait one or two more weeks, the status and location should change then.

Rostik.l
Newbie
Posts: 8
Post Re: RJ164790953CN
on: October 2, 2014, 21:23
New Topic

I can no longer wait. I need the goods as soon as possible.

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RJ164790953CN
on: October 2, 2014, 22:25
New Topic

Quote from Rostik.l on October 2, 2014, 21:23
I can no longer wait. I need the goods as soon as possible.

unfortunately you can do nothing but wait.

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