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Author Topic: RB388074834CN
DaNIela84
Newbie
Posts: 5
Post RB388074834CN
on: February 25, 2014, 08:03
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I oreder furminator , the traking number is RB388074834CN.But i can't still find that is ship , why ?
And also some orders are ship but i can see that they are in coustom.
When they will be ship ?
Thank you
Daniela
Macedonia
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RB388074834CN
on: February 25, 2014, 08:31
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is there any battery inside the furminator ? if yes, they might have problem to pass security check in Customs.
DaNIela84
Newbie
Posts: 5
Post Re: RB388074834CN
on: February 25, 2014, 08:49
New Topic

Furminator doesn'n have battery.The problem is that the furminator is not still track on your web site , maybe is not pick by you or the seller isn't send to you.Only think that is stuck in coustom is two metal knifes fro steal.
Thank you
Daniela
DaNIela84
Newbie
Posts: 5
Post Re: RB388074834CN
on: February 25, 2014, 08:49
New Topic

I don't know what is the problem with the furminator.
DaNIela84
Newbie
Posts: 5
Post Re: RB388074834CN
on: February 25, 2014, 09:09
New Topic

It has been more than a 15 how is written on a web site aliexpress that is shpeed, but i can still track on you web site?
The problem is in the seller or china post mail ?
Should i open distribute a to back my money ?
Thank you
Daniela
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RB388074834CN
on: February 25, 2014, 17:46
New Topic

you can open a dispute with aliexpress now.
DaNIela84
Newbie
Posts: 5
Post Re: RB388074834CN
on: March 10, 2014, 14:03
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I wanna ask about Order Number:
60977418133313, Tracking Number RC320781587CN(collar for dogs).
There is no update from 28.02.2014.I think is stuck in Zurich and when i see is alway in transit.
What happend with my order where is it ?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RB388074834CN
on: March 10, 2014, 19:09
New Topic

you should open a dispute to seller and let shipper to contact China Post.

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