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Author Topic: problem with track
stira782
Newbie
Posts: 4
Post problem with track
on: February 8, 2014, 12:32
New Topic

Hi, I have problem with trackink RB226245575CN, Seller "send it" 14 days ago and still nothing. Fake number or just delay in chinese because new year?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: problem with track
on: February 8, 2014, 23:27
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RB226245575CN should be a fake number. Normally it will have result within 7 days even in holiday season.
stira782
Newbie
Posts: 4
Post Re: problem with track
on: February 8, 2014, 23:37
New Topic

4 weekends days, 7 days of holiday, so it is 3 normal working days, so I open dispute wit him. He have 5 days to explain me where is problem or tracking start work, if not, I want my money back :)
stira782
Newbie
Posts: 4
Post Re: problem with track
on: February 9, 2014, 14:12
New Topic

So, today seller refund dispute, he wrote me: Will be pacient, I send the package, you will recive it soon. So I wait 1 week, call to the post, if nothing happens, I escalate dispute. He offer me wait, or he give me only 30 dolars, order = 92 dolars.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: problem with track
on: February 9, 2014, 16:29
New Topic

you should claim full amount dispute and report fraud to Aliexpress. Using fake number is a serious violation of aliexpress policy.
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