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Author Topic: Parcel RS318082825CN stuck at Guangzhou customs
zonga
Newbie
Posts: 1
Post Parcel RS318082825CN stuck at Guangzhou customs
on: January 25, 2017, 12:17
New Topic

Hello,
I think my parcel RS318082825CN has been stuck at Guangzhou customs since the last status from the tracking service is:

2016-12-09 16:45:14.0 Guangzhou Transit Station export security scan
2016-12-09 17:15:02.0 Guangzhou Transit Station export customs cleared

What can be done, please? Should I request a refund from the seller. Thank you.

int077
Pro
Posts: 7760
Post Re: Parcel RS318082825CN stuck at Guangzhou customs
on: January 25, 2017, 13:15
New Topic

1. This is the tracking of your parcel:
Number: RS318082825CN
Package Status: In Transit

Destination Country: Bulgaria
2016-12-10 23:10 CHINA, GUANGZHOU, Send item abroad (EDI-received) sending Out. shipment abroad

Origin Country: China
2016-12-09 17:15 Exchange Bureau in Guangzhou, have been exported directly
2016-12-09 16:45 Exchange Bureau in Guangzhou, have been exported to open
2016-12-08 14:23 The Shenzhen Exchange Bureau, have been exported to each other (internal transit)
2016-12-08 04:03 The Shenzhen Exchange Bureau, have been exported to open
2016-12-08 01:57 Small package Center, left, next stop "Center in Shenzhen"
2016-12-08 01:55 Parcel centre
2016-12-08 01:04 Small package Center, has received send
======================================
Powered by http://www.track-chinapost.com

2. Your parcel is On Route/In Transit to your country Bulgaria. You might want to look at this for your country:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

3. Just continue to track your parcel on the Bulgaria Post site for any new movement.

Thanks.

Jimito
Newbie
Posts: 6
Post Re: Parcel RS318082825CN stuck at Guangzhou customs
on: January 28, 2017, 16:42
New Topic

Hello,
I think my parcel RS813166323CN has been stuck..The last status from the tracking service is:
2016-12-08 18:32:45.0 Guangzhou international parcel process center received
2016-12-08 21:42:24.0 Guangzhou parcel process center customs scan
2016-12-08 21:57:17.0
leaving Guangzhou parcel process center ,next station Guangzhou Airport
2016-12-09 09:52:51.0 Guangzhou Transit Station export security scan
2016-12-09 14:53:48.0 Guangzhou Transit Station export customs cleared...can someone help me??

int077
Pro
Posts: 7760
Post Re: Parcel RS318082825CN stuck at Guangzhou customs
on: January 28, 2017, 18:37
New Topic

Quote from Jimito on January 28, 2017, 16:42
Hello,
I think my parcel RS813166323CN has been stuck..The last status from the tracking service is:
2016-12-08 18:32:45.0 Guangzhou international parcel process center received
2016-12-08 21:42:24.0 Guangzhou parcel process center customs scan
2016-12-08 21:57:17.0
leaving Guangzhou parcel process center ,next station Guangzhou Airport
2016-12-09 09:52:51.0 Guangzhou Transit Station export security scan
2016-12-09 14:53:48.0 Guangzhou Transit Station export customs cleared...can someone help me??

1. This is the tracking of your parcel:
Number: RS813166323CN
Package Status: In Transit

Destination Country: Greece
2016-12-09 14:53 CHINA, SEND ITEM ABROAD
2016-12-08 18:32 CHINA, RECEIVE ITEM FROM CUSTOMER

Origin Country: China
2016-12-09 14:53 Exchange Bureau in Guangzhou, have been exported directly
2016-12-09 09:52 Exchange Bureau in Guangzhou, have been exported to open
2016-12-08 21:57 Bulk acceptance packet processing center in Guangzhou, left, the next station "Terminal of Guangzhou"
2016-12-08 21:42 Bulk acceptance packet processing center in Guangzhou, has
2016-12-08 18:32 Guangzhou international mail operation Center has been receiving and sending
======================================
Powered by http://www.track-chinapost.com

2. Your parcel is On Route/In Transit to your country. Maximum arrival time for your country Greece is 55 days.

3. You should contact your seller ans tell him you have not receive your parcel. Worst case scenario open a dispute.

4. Just continue to track your parcel on the Greece Post site for any new movement.

Thanks.

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