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Author Topic: My package lost since June!
marakirakl-
eio
Newbie
Posts: 2
Post My package lost since June!
on: December 12, 2016, 12:12
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What happened with my package? I sent is to you from Greece since June... Tracking number says the package delivered... Tracking number is RE249860371GR . Please tell me what happened.. I want it back..

int077
Pro
Posts: 7760
Post Re: My package lost since June!
on: December 12, 2016, 12:41
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1. This is the tracking of the parcel:
China Post Register Air Mail Tracking System
Parcel No.RE249860371GR tracking result
2016-06-08 01:05:00.0 leaving 雅典
2016-06-08 01:06:00.0 雅典 export customs cleared
2016-06-10 09:20:53.0 Beijing Transit Station import customs scan
2016-06-10 12:41:30.0 Beijing Transit Station import customs cleared (domestic transit )
2016-06-16 09:05:56.0 Shenzhen Transit Station import customs scan
2016-06-16 14:27:37.0 Shenzhen Transit Station import customs cleared (domestic transit )
2016-06-18 08:26:21.0 arrive 投递红荔 delivery office
2016-06-18 08:30:22.0 投递红荔 attempt delivery
2016-06-18 18:46:17.0 投递红荔 attempt delivery
2016-06-19 09:21:08.0 投递红荔 attempt delivery
2016-06-19 17:03:29.0 投递红荔 attempt delivery
2016-06-20 09:03:17.0 投递红荔 attempt delivery
2016-06-29 10:18:46.0 投递红荔 delivered

2. The parcel was deliver according to the address on the parcel. If you have a problem with a seller then it's not China Post problem. You sent a parcel from Greece and China Post deliver the parcel you sent according to the address.

Hope this help.
marakirakl-
eio
Newbie
Posts: 2
Post Re: My package lost since June!
on: December 16, 2016, 09:06
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I don't know where is the problem... The seller support says that have not received the parcel... Can't you look for this or not?

int077
Pro
Posts: 7760
Post Re: My package lost since June!
on: December 16, 2016, 15:09
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1. China post can not do anything anymore, now you have to go through Greece Post and tell them the seller is saying that the parcel was never deliver. They in tern should launch an investigation about your parcel to China Post.

Hope this help.
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