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Author Topic: my package has stopped being updated
Vsmv
Newbie
Posts: 5
Post my package has stopped being updated
on: June 30, 2016, 18:57
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Hello , it 's been three days that my package is not updated and posted " Guangzhou Transit Station export customs cleared " and I have no new I like to know where my package is and when is that it will leave the china and when do I receive in France .
int077
Pro
Posts: 7760
Post Re: my package has stopped being updated
on: June 30, 2016, 19:03
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1. It would have been nice to have your tracking number so we could verify through different tracking sites.

2. Lately in Guangzhou Airport there has been some problem with parcel departing from China. More close Security Check is done to the parcel going through that Airport.

3. If no scanning does not necessary mean that the parcel is not moving. Just keep tracking your parcel until you see it at La Post in France.

4. You might want to look at this for France:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

Hope this help.
Vsmv
Newbie
Posts: 5
Post Re: my package has stopped being updated
on: June 30, 2016, 19:41
New Topic

my tracking number is : RF282819792CN . information aliexpress tells me :
2016.06.27 09:10 (GMT-7): 【广州】Export customs clearance complete
2016.06.27 00:00 (GMT-7): Départ ROISSY COURRIER INTERNATIONAL PIC (93).
2016.06.26 18:10 (GMT-7): Export customs clearance complete
2016.06.26 10:57 (GMT-7): 【广州】arrive export exchange
2016.06.25 20:27 (GMT-7): 【广州】Export customs clearance complete
2016.06.25 19:57 (GMT-7): arrive export exchange
2016.06.25 19:57 (GMT-7): Successful departure from Warehouse
2016.06.25 19:39 (GMT-7): Warehouse processing complete
2016.06.25 18:54 (GMT-7): Successful package picked up by Warehouse
2016.06.25 00:00 (GMT-7): Dépôt pays d'origine ROISSY COURRIER INTERNATIONAL PIC (93).
int077
Pro
Posts: 7760
Post Re: my package has stopped being updated
on: June 30, 2016, 20:12
New Topic

1. After tracking your parcel on different sites. This is the full tracking of your parcel:
Parcel No.RF282819792CN tracking result
2015-01-12 12:59:00.0 Russia Post Office delivered
2016-06-25 10:25:59.0 Electronic Data Received
2016-06-25 20:08:04.0 Guangzhou parcel process center received
2016-06-25 20:27:00.0 Guangzhou parcel process center customs scan
2016-06-25 20:43:00.0 leaving Guangzhou parcel process center
2016-06-26 10:57:59.0 Guangzhou Transit Station export security scan
2016-06-27 09:10:21.0 Guangzhou Transit Station export customs cleared

2. As you can see this tracking number was use in 2015 first tracking. Also another site is giving me this:
Summary
Tracking number Origin Destination Status
RF282819792CN CHINA FRANCE On route

History Detail
Local date/time Activity Location Remarks
25-Jun-2016 18:54 Received by Post Office 51001020
27-Jun-2016 10:02 Departure export customs GUANGZHOU

3. But like I said in the other post:
Lately in Guangzhou Airport there has been some problem with parcel departing from China. More close Security Check is done to the parcel going through that Airport.

4. Now we can not be sure the parcel has really left Guangzhou Airport. Just keep tracking your parcel for the next 10 to 15 days. If you don't see any scanning then there is good chances that the parcel departed China without any problem to France.

Hope this help.
Vsmv
Newbie
Posts: 5
Post Re: my package has stopped being updated
on: June 30, 2016, 20:23
New Topic

If there was a problem with the package from China, I receive it anyway? Okay thank you very much for the information that reassures me .
Vsmv
Newbie
Posts: 5
Post Re: my package has stopped being updated
on: June 30, 2016, 20:29
New Topic

and if there was a problem with the package at the airport in how long he 'll be set to send my package?
int077
Pro
Posts: 7760
Post Re: my package has stopped being updated
on: June 30, 2016, 20:30
New Topic

Quote from Vsmv on June 30, 2016, 20:23
If there was a problem with the package from China, I receive it anyway? Okay thank you very much for the information that reassures me .

1. If by any chances their is a problem with the parcel it will return back to the seller.

2. But you are not there yet.

Hope this help.
Vsmv
Newbie
Posts: 5
Post Re: my package has stopped being updated
on: June 30, 2016, 20:34
New Topic

Okay thanks
Grip1980
Newbie
Posts: 2
Post Re: my package has stopped being updated
on: July 15, 2016, 10:18
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My package havent arrived yet and she said it will be 7 days it havent updated since july 11th and its july 15th
int077
Pro
Posts: 7760
Post Re: my package has stopped being updated
on: July 15, 2016, 10:28
New Topic

Quote from Grip1980 on July 15, 2016, 10:18
My package havent arrived yet and she said it will be 7 days it havent updated since july 11th and its july 15th

1. You need to provide tracking number if you want some help.

Thanks
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