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Author Topic: MISSING PACKETS‏
takis240
Newbie
Posts: 13
Post MISSING PACKETS‏
on: July 6, 2014, 17:07
New Topic

I've been expecting a package from you which, according to information I was given, it was sent on 25/10/2013 by TinyDeal.com

tracking number: RB536636795CN

Unfortunately, I haven't received anything yet.

It's been 200 days now and I have run out of patience.
Therefore, I would like to be notified of its where abouts and how I can retrieve it.

I would appreciate it if you could let me know as soon as possible.

I'm looking forward to your reply.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: MISSING PACKETS‏
on: July 6, 2014, 17:26
New Topic

RB536636795CN should be lost or rejected by airline. you need contact seller for refund.
takis240
Newbie
Posts: 13
Post Re: MISSING PACKETS‏
on: July 7, 2014, 14:55
New Topic

the seller(TinyDeal.com) he told me that i must to contact with the China post office and he cannot do anything.
Can i have an official announcement about what has been done?
I have lost my package or not?
thanks and i'm looking forward to your reply.
takis240
Newbie
Posts: 13
Post Re: MISSING PACKETS‏
on: July 8, 2014, 12:43
New Topic

guys someone?
please
i must know what happened with my order.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: MISSING PACKETS‏
on: July 9, 2014, 01:51
New Topic

china post will not issue you official announcement. only shipper can require such proof from china post. you should open a dispute to seller if your buyer protection date has not expired. if protection deadline has expired, you cannot get your money back.
takis240
Newbie
Posts: 13
Post Re: MISSING PACKETS‏
on: July 11, 2014, 17:01
New Topic

the seller told me that he has contact with the China post office and he wait information from the post office
please look:
http://prntscr.com/41v9um
Finally the seller he has inform the China post office to search my package or he telling lies?
Theoretically he has made steps from March and have spent 4 months.
please help me litle
i must know what happened with my order.
takis240
Newbie
Posts: 13
Post Re: MISSING PACKETS‏
on: July 13, 2014, 21:23
New Topic

Hello China post office again.
mister admin who erase my posts and for why?
any way.

when i track the number on the site write:
http://prntscr.com/42d1dv
receive the Chinese post office the package 06/12/2013 yes or no?
perhaps the China post office made a mistake with my package or i do it wrong?

i need someone from China post office to tell me where is my package
When i'll receive it?

I'm looking forward to your reply.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: MISSING PACKETS‏
on: July 13, 2014, 22:20
New Topic

RB536636795CN was last year's parcel. if you have not got it, it must be lost or rejected by airline. You should ask for help long time ago. Now it is too late to take any useful action on this parcel.

takis240
Newbie
Posts: 13
Post Re: MISSING PACKETS‏
on: July 14, 2014, 11:29
New Topic

i have ask for help and research from mar.2014 (from the seller TinyDeal.com and he inform-sent post at Chinese post oficce the same time).
http://prntscr.com/41v9um

also i have already sent mail to [email protected] (13/3/2014) and i did not have answer yet.
http://prntscr.com/42jkre

so
the official announcement(from Chinese post office) about what has been done with my packet is it be lost or rejected by airline???(please give me one answer with yes or no).
the China post office made a mistake with my package??

And if rejected by the airline or my package lost why the post office have not inform me or the seller(TinyDeal.com)about the packet(for many months about 4-5)?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: MISSING PACKETS‏
on: July 14, 2014, 17:50
New Topic

if parcel was rejected or lost, china post will not response to shipper or receiver. the only result is that the parcel status will stuck there forever. so if your parcel stuck some status over 40 days, you should take some action and claim refund from seller.
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