1. The last tracking of your parcel is this:
2016-11-26 00: 00: 00.0 16:31:00 Guangzhou City to leave the processing center, sent to FIHELA

FIHELA = HELSINKI Posti Ltd

2. So now your parcel need to find a flight out of China to Finland. And when your parcel arrive it need to be scan by Finland Post so they can give it to Finland Customs for clearance and after that ready for delivery.

3. Your parcel should have some priority over other parcel because it's an E Packet but for China Post it's the busiest time of the year and the same thing for your Post Office in Finland.

4. Unfortunately you need to be patient, maybe your EMS contact is talking about other country EMS but certainly not from China Post EMS.

5. Sorry if this is not the answer you were looking for.

Hope this help.

1. This is from the FAQ on this site:

format 3: the number starts with “E” and ends with “CN”, i.e. EE123456789CN, EA987654321CN
This is China Post Express Post Service (EMS). Normally it is much faster than airmail and might take one to four weeks to arrive. The price is also much higher than airmail.

format 4: the number starts with “L” and ends with “CN”, i.e. LK123456789CN, LN987654321CN,LM123456789CN,
This is China Post ePacket parcel. It is almost as faster as EMS and only a little bit more expensive than airmail.
However, ePacket service is only available to limited countries such as USA, Canada, Australia,UK etc.

Thanks.

1. This is the full tracking of your parcel from the China Post EMS site:

2016-11-21 00: 00: 00.0 20:41:00 Guangzhou Post Express Logistics International Business Branch Received
2016-11-21 00: 00: 00.0 21:16:35 Guangzhou Post express logistics company international business branch to leave the processing center, sent to the Guangzhou terminal
2016-11-21 00: 00: 00.0 21:31:00 Guangzhou Arrival Processing Center, from Guangzhou Post Express Logistics International Business Branch
2016-11-21 00:00:00.0 21:42:00 Guangzhou City to the Customs and Excise Department
2016-11-22 00:00:00.0 00:03:00 Customs Release of Guangzhou Customs
2016-11-26 00: 00: 00.0 16:31:00 Guangzhou City to leave the processing center, sent to FIHELA
2017-01-02 00: 00: 00.0 13:43:00 Guangzhou City to reach the processing center, from security
2017-01-06 00: 00: 00.0 15:28:00 Arrival Processing Center in Helsinki, Finland, from Guangzhou, China
2017-01-09 00: 00: 00.0 03:08:00 Guangzhou City to leave the processing center, sent to Guangzhou Post Express logistics company international business branch
2017-01-11 00: 00: 00.0 09:42:56 Guangzhou Post express logistics company international business branch to reach the processing center, from Guangzhou

2. I suspect your parcel was refuse entry in Finland and was sent back to China. Now it will go back to your seller.

3. May I suggest you contact your seller and when he receive the parcel is should maybe indicating what went wrong.

4. Note: On the Finland Post site it does not show that the parcel was returned back to China.

Thanks.