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Author Topic: help please
helensim
Newbie
Posts: 3
Post help please
on: November 25, 2013, 21:54
New Topic

hello, I have a parcel in Shanghai from 25th October.
My number is RB822623769CN.
I opened dispute with my seller but he says me to be patient, he hasn't received back the parcel.
can you help me?
will I receive some day my parcel?
how can you know that the parcel has sent back to the seller?
thank you very much.
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: help please
on: November 25, 2013, 23:58
New Topic

China post database normally does not show final return information. However, ebay,aliexpress,paypal does not you to prove the parcel was received by shipper. You only need prove that the parcel has not been delivered to you, then you can get your money back.
helensim
Newbie
Posts: 3
Post Re: help please
on: November 26, 2013, 08:12
New Topic

Thank you very much for your answer.
Do you think I have any chance to have my parcel?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: help please
on: November 26, 2013, 18:01
New Topic

Based on the tracking information, you have less than 30% possibility to get back the parcel.
helensim
Newbie
Posts: 3
Post Re: help please
on: November 26, 2013, 20:55
New Topic

thanks again.
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