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Author Topic: Delivery failed
Rob Hughes
Newbie
Posts: 2
Post Delivery failed
on: January 5, 2017, 10:28
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Tracking number LX244325615CN

Delivery was attempted while no one was able to take the package. No card was left.
How can I get the package re-delivered?
int077
Pro
Posts: 7760
Post Re: Delivery failed
on: January 5, 2017, 13:11
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1, This is the last tracking of your parcel:
2016-12-30 00:00

A delivery was attempted for your item with reference LX244325615CN in S/EAST SHEFFIELD PDO before 14:32 on 30/12/16.

2. You should call Royal Mail about your parcel as soon as possible before they return the parcel back to China.

Thanks.
Rob Hughes
Newbie
Posts: 2
Post Re: Delivery failed
on: January 5, 2017, 13:28
New Topic

We checked at the local sorting office, they haven't got it and didn't recognise the tracking number.
int077
Pro
Posts: 7760
Post Re: Delivery failed
on: January 5, 2017, 14:15
New Topic

1. This is what I found on the Royal Mail site:

Latest update: Delivery attempted

A delivery was attempted for your item with reference LX244325615CN in S/EAST SHEFFIELD PDO before 14:32 on 30/12/16.

If the addressee does not collect it or make an arrangement to have it redelivered, it will be returned to the sender in the UK.

2. You need to Phone:
Call us 03457 740 740. We're open Monday to Friday, 8am-6pm, Saturday 8am-1pm and Sunday 9am-2pm

Chat to us onlineMonday to Friday 8am-5.30pm
Live Chat Chat is not currently available.

You can find the info here:
http://personal.help.royalmail.com/app/contact#category-tree-after

Thanks.
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