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Author Topic: Customs procedures
pedsoar
Newbie
Posts: 14
Post Customs procedures
on: February 14, 2014, 14:25
New Topic

Hello,

When sending something from Europe to China, is normal that the sent Item stays 10 days with this status: import security scan ?
And if it's normal, how much longer can stays there?
On other way, if it's already been delivered to the final address, where can I have that information?

Regards
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Customs procedures
on: February 14, 2014, 18:43
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check the answer here: http://track-chinapost.com/?p=492
pedsoar
Newbie
Posts: 14
Post Re: Customs procedures
on: February 14, 2014, 21:16
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Ok, that topic is good for buyers or recipients, but in my case I'm the sender.
So, as a sender, how can I get full info about an item I've sent, on registered mail?
And, again, is normal the item stays on that status for 11 days?
pedsoar
Newbie
Posts: 14
Post Re: Customs procedures
on: February 16, 2014, 10:32
New Topic

One simple answer? How can I know where is the item I've sent? I'm the sender, ( returning an malfunctioning item) so I can't ask for a refund to myself, or open a dispute against me! Eleven days on " import security scan" is normal?

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