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Author Topic: can you help me please!?
orderindis-
order
Newbie
Posts: 5
Post can you help me please!?
on: December 7, 2016, 19:52
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hey there people
I am from turkey.
I am a bit confused. I would appreciate some help.
I bought 2 items from chinapost last month [15 dollars appr. each] 11th and 13rd of november and both sent with chinapost registered airmail.
here's the tracking numbers:
RF431097230CN
RF427052577CN
other 5 items I bought in the same times already came but these 2 they stuck on tracking. when I try to track it says The item was forwarded to the destination country on both tracking numbers
they look like items were forwarded to turkey in 17th and 25th of november
so Is there something wrong? what should I do? can you guys help me? thanks a lot from now.
cheers.
int077
Pro
Posts: 7760
Post Re: can you help me please!?
on: December 7, 2016, 20:05
New Topic

1. This is the tracking of your parcels:
Number: RF431097230CN
Package Status: In Transit

Destination Country: Turkey
2016-11-24 16:26 China (Abroad), track your shipment was shipped out of the country (out), The item was forwarded to the destination country (Otb)
2016-11-22 15:24 China (Abroad), track your shipment s activity, Receive the item from the customer (Otb)

Origin Country: China
2016-11-25 16:43 Shanghai Pudong, left
2016-11-25 16:43 Shanghai Pudong, left hand navigation
2016-11-25 15:58 Shanghai Pudong, reach
2016-11-24 13:06 Shanghai Exchange Bureau, have been exported directly
2016-11-23 21:21 Shanghai Exchange Bureau, have been exported to open
2016-11-22 22:03 Canton international parcel, leave
2016-11-22 19:55 Canton international small packet, sealing
2016-11-22 15:28 Canton international parcel has been accepted
2016-11-14 11:17 Electronic information has been received
2016-11-14 10:31 Electronic information has been received
======================================
Number: RF427052577CN
Package Status: In Transit

Destination Country: Turkey
2016-11-16 14:59 China (Abroad), track your shipment was shipped out of the country (out), The item was forwarded to the destination country (Otb)
2016-11-15 09:44 China (Abroad), track your shipment s activity, Receive the item from the customer (Otb)

Origin Country: China
2016-11-17 10:33 Shanghai Pudong, left
2016-11-17 10:33 Shanghai Pudong, left hand navigation
2016-11-17 09:13 Shanghai Pudong, reach
2016-11-16 14:59 Exchange Bureau in Hangzhou, has been exported
2016-11-16 09:14 Exchange Bureau in Hangzhou, has been exported to open
2016-11-16 01:50 Packet, Jinhua branch, left
2016-11-15 23:28 Packet, Jinhua branch
2016-11-15 09:50 Packet, Jinhua branch has received send
2016-11-13 14:58 Electronic information has been received
2016-11-13 14:53 Electronic information has been received
======================================
Powered by http://www.track-chinapost.com

2. Both parcels are On route/In Transit to your country Turkey. May I suggest your read this for your country:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

3. Also you need to take into consideration that this time of season the Post Office are very busy all over the World, so mail is slow.

4. Now it up to Turkey Post to scan your parcel on arrival or when they have time to do it. Then send the parcels to Customs for clearance.

5. Just continue to track your parcel on the Turkey Post site for any new movement.

Hoe this help.
orderindis-
order
Newbie
Posts: 5
Post Re: can you help me please!?
on: December 7, 2016, 20:09
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dear int077, thank you for your kind reply.
It is really helpful.
so last question, they are safe and not lost. sooner or later they will come, right?
int077
Pro
Posts: 7760
Post Re: can you help me please!?
on: December 7, 2016, 20:25
New Topic

1. To me the tracking is fine and I don't see any problems so far. Like I said earlier Turkey Post has to do their part/job now for your parcels.

2. Like you said sooner or later they will come, I would prefer for you sooner.

Hope this help.
orderindis-
order
Newbie
Posts: 5
Post Re: can you help me please!?
on: December 7, 2016, 20:30
New Topic

Quote from int077 on December 7, 2016, 20:25
1. To me the tracking is fine and I don't see any problems so far. Like I said earlier Turkey Post has to do their part/job now for your parcels.

2. Like you said sooner or later they will come, I would prefer for you sooner.

Hope this help.

thanks a lot
have a nice evening!
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