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Author Topic: adress error
remy
Newbie
Posts: 2
Post adress error
on: November 3, 2015, 04:16
New Topic

hello, I just noticed that the delivery address is incorrect, the country of destination is not France but Mauritius
I do not know how to change the delivery address or who can I contact to do it
number tracking : RL144538445CN
can you help me please
chinapostv-
olunteer
Administrator
Posts: 46211
Post Re: adress error
on: November 3, 2015, 04:31
New Topic

You can not change address after the parcel is shipped.

If you have given correct address to seller, but seller's tracking number shows wrong country, it is very possible that seller gave you a wrong tracking number.

You should contact seller and ask correct tracking number. If he can not give you or does not response, open dispute to paypal/aliexpress whichever you made payment.
shadowspar
Pro
Posts: 1633
Post Re: adress error
on: November 3, 2015, 04:32
New Topic

Unfortunately it is not possible to change the address after an item is mailed. You might consider contacting La Poste and seeing if they can intercept and redirect it.
remy
Newbie
Posts: 2
Post Re: adress error
on: November 3, 2015, 04:51
New Topic

ok thanks for your anser.
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