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Author Topic: Wrong destination country
dtyburski
Newbie
Posts: 2
Post Wrong destination country
on: November 13, 2019, 12:33
New Topic

Good morning,
My order RW264690312CN is being sent to New Calcedonia instead of the US. I accidentally did not update the country in my shipping information when I ordered these items. The address I provided is accurate, however, the country is supposed to be the US. How do I get this order returned to the sender so it may be shipped to the US? Thank you.

chinapostv-
olunteer
Administrator
Posts: 46755
Post Re: Wrong destination country
on: November 13, 2019, 14:31
New Topic

RW264690312CN has been shipped to New Caledonia. You can not change the parcel address anymore. The parcel will go to the address in your order.

dtyburski
Newbie
Posts: 2
Post Re: Wrong destination country
on: November 14, 2019, 15:21
New Topic

The address I provided was a US address in the state of North Carolina. If there is no such address in New Caledonia - what will happen to the package? And if there is an address like that in New Caledonia - it will be delivered to a person who is not me and I will end up paying still? There is no way to intervene to resolve this situation? I made an honest human error. Thanks.
chinapostv-
olunteer
Administrator
Posts: 46755
Post Re: Wrong destination country
on: November 15, 2019, 00:12
New Topic

Unfortunately your human error is really difficult to fix. Read following:

What should I do if my parcel address is wrong?Can China Post change the address for me?
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