China Post Forum

Have a question about your parcel?
Pick a forum and start a new topic — our volunteers usually reply within 24 hours.
✍️ Write New Post

Welcome Guest 

Show/Hide Header

Welcome Guest, posting in this forum requires registration.





Pages: [1]
Author Topic: Wrong Delivery Address
dreamagee
Newbie
Posts: 3
Post Wrong Delivery Address
on: September 7, 2019, 21:38
New Topic Log in / Register to reply

Greetings,

I ordered some Parcels off of the platform known as "Wish", and I have not received my Parcels due to an error in delivery information. It was addressed incorrectly and was sent back to the China Post. If I could receive assistance and possibly change the address to receive my order, it would be greatly appreciated. Thank you.

chinapostv-
olunteer
Administrator
Posts: 14438
Post Re: Wrong Delivery Address
on: September 7, 2019, 22:01
New Topic Log in / Register to reply

We are not sure your real situation because you did not give tracking number.

If you believe the parcel was shipped to wrong address, normally this means your seller printed wrong address in the parcel. You need open dispute to WISH for refund.

dreamagee
Newbie
Posts: 3
Post Re: Wrong Delivery Address
on: September 10, 2019, 23:13
New Topic Log in / Register to reply

If I gave you the tracking numbers, is there any way to check if they are there?
-WI000430811082EPC
-WI000430610921EPC
-WI000430619646EPC
-UD305772472CN

chinapostv-
olunteer
Administrator
Posts: 14438
Post Re: Wrong Delivery Address
on: September 11, 2019, 00:24
New Topic Log in / Register to reply

UD305772472CN was sent to USA on Aug 27. this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.
This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.
If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.

Other 3 parcels are not from China post. You should be cautious of scam.

dreamagee
Newbie
Posts: 3
Post Re: Wrong Delivery Address
on: September 11, 2019, 05:40
New Topic Log in / Register to reply

I see what you are saying, thank you for your time.

marcello.i-
t
Pro
Posts: 147
Post Re: Wrong Delivery Address
on: September 11, 2019, 12:14
New Topic Log in / Register to reply

Quote from dreamagee on September 11, 2019, 05:40
I see what you are saying, thank you for your time.

Look here

http://www.wishpost.cn/new-tracking?tracking_id=WI000430811082EPC

Pages: [1]