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Author Topic: Where is my parcel?
jenniferse-
yb
Newbie
Posts: 3
Post Where is my parcel?
on: July 27, 2015, 23:52
New Topic

I ordered watches off Aliexpress on the 16th of June. I have had no update since the 21st I think. Could you please help me and find out where it is or whether I should open a dispute with the seller it has been ages and my customer protection will run out shorty. My tracking number given to me is RK244544514CN.

chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Where is my parcel?
on: July 28, 2015, 01:23
New Topic

you should open dispute to seller.
jenniferse-
yb
Newbie
Posts: 3
Post Re: Where is my parcel?
on: July 28, 2015, 01:55
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Do you know where the package is though?
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Where is my parcel?
on: July 28, 2015, 02:05
New Topic

you can not the exact location at this moment. that is why i suggest you open dispute asap.
jenniferse-
yb
Newbie
Posts: 3
Post Re: Where is my parcel?
on: July 28, 2015, 02:47
New Topic

The last update is "Exchange Bureau in Nanjing, has been exported to open". Do you know what this means? Also do you think because the watches have batteries they would have been picked up and frozen in the system indefinitely.

keston
Newbie
Posts: 1
Post Re: Where is my parcel?
on: July 28, 2015, 03:02
New Topic

my address has changed therefore my package will be delivered at a wrong address. How can i inform the china post carrier of my new address?
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Where is my parcel?
on: July 28, 2015, 03:33
New Topic

Quote from keston on July 28, 2015, 03:02
my address has changed therefore my package will be delivered at a wrong address. How can i inform the china post carrier of my new address?

you can not change address after the parcel is shipped. you should talk to the new owner of your old address and collect the goods for you.

kina-
majamboo
Newbie
Posts: 2
Post Re: Where is my parcel?
on: July 28, 2015, 07:12
New Topic

Hi
tracking number is RI541741181CN. What does :
18-Jul-2015 20:03 Received by Post Office 528032
21-Jul-2015 10:35 Departure export customs GUANGZHOU mean? it says ON ROUTE
so about how long will the parcel take to reach me I am in South Africa
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Where is my parcel?
on: July 28, 2015, 07:31
New Topic

shipping south africa might take up to 90 days, you need some patient.
amitcw
Newbie
Posts: 4
Post Re: Where is my parcel?
on: July 28, 2015, 10:57
New Topic

Hi
I have ordered a package on AliExpress.
tracking number is RI503492435CN.

as per tracking site status is as below....

ITEM n° RI503492435CN
Local Date and Time Country Location Event Type Mail Category Next Office Extra Information
07-10-2015 15:14 China 528433 Receive item from customer (Otb) Air KOLKATA AIRPORT SORTING OFFICE
7/14/2015 3:40:00 PM China BEIJING Insert item into bag (Otb) Air KOLKATA AIRPORT SORTING OFFICE
7/15/2015 8:01:00 AM China BEIJING Send item abroad (EDI-received) Air KOLKATA AIRPORT SORTING OFFICE

by when it will move from china. there is no update since 15/07/2015.
By when it will reach me.
please Help.........
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