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Author Topic: Where is my parcel? + info
MH17
Newbie
Posts: 10
Post Where is my parcel? + info
on: January 6, 2016, 16:00
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Hi, I placed an order at the end of November but it hasn't arrived yet and the latest update was made on 4 December. Did it leave China now? It is not on the site of Italian Post, so I'm worried.
Where is it now? Could I know when the parcel arrive in Italy?

The tracking no is: 44478274175

------------------------------------

Then, another info.

Is the movement of this parcel normal? Why it come back to Shanghai and to Suzhou? Is it normal?

The tracking no is: RK374426160CN
chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: Where is my parcel? + info
on: January 6, 2016, 19:09
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RK374426160CN was returned, you can not get it.

44478274175 is china post ordinary parcel, arrival time very inaccurate. if you can not get it in 50 days, it is very possible to be lost.
MH17
Newbie
Posts: 10
Post Re: Where is my parcel? + info
on: January 6, 2016, 19:40
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Quote from chinapostvolunteer on January 6, 2016, 19:09
RK374426160CN was returned, you can not get it.

44478274175 is china post ordinary parcel, arrival time very inaccurate. if you can not get it in 50 days, it is very possible to be lost.

So, What I have to do with RK374426160CN? Contact the seller and ask the refund?
chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: Where is my parcel? + info
on: January 6, 2016, 19:42
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Quote from MH17 on January 6, 2016, 19:40

Quote from chinapostvolunteer on January 6, 2016, 19:09
RK374426160CN was returned, you can not get it.

44478274175 is china post ordinary parcel, arrival time very inaccurate. if you can not get it in 50 days, it is very possible to be lost.

So, What I have to do with RK374426160CN? Contact the seller and ask the refund?

if you purchased from ebay/aliexpress, you should open dispute and claim refund.
MH17
Newbie
Posts: 10
Post Re: Where is my parcel? + info
on: January 6, 2016, 19:46
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Ok, thanks for the infos.

But a last question: Why was it returned? What is the problem?
chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: Where is my parcel? + info
on: January 7, 2016, 18:49
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Quote from MH17 on January 6, 2016, 19:46
Ok, thanks for the infos.

But a last question: Why was it returned? What is the problem?

unfortunately china post does not record the reason into database, so you can not get the answer.
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