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Author Topic: Where is my package?
abilan
Newbie
Posts: 7
Post Where is my package?
on: November 17, 2014, 16:15
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A both of them is stuck in Export customs scan why?
2014 11 04 she update to Export customs scan and at today put the same "EXPORT CUSTOMS SCAN"
Why is not update to "sent to airline"?
RK007585029CN
RK007622755CN
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Where is my package?
on: November 17, 2014, 18:23
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ECS status does not always change to "sent to airline" status. Sometimes this status will be stuck until you get the goods.

If your parcel has no battery inside, no need worry. wait 2 to 3 more weeks, it will arrive.
abilan
Newbie
Posts: 7
Post Re: Where is my package?
on: November 17, 2014, 19:30
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Its only have clothes.
Rucosi
Newbie
Posts: 6
Post Re: Where is my package?
on: November 17, 2014, 19:56
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Hi. I am from Portugal and I bought one product on ebay and the seller send the product by China post. He give me this tracking number :
006171554709

But the status does not change the long time and I'm starting to get worried. Can you helpe me?

And this order?
chinapostv-
olunteer
Administrator
Posts: 46212
Post Re: Where is my package?
on: November 17, 2014, 20:26
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Quote from Rucosi on November 17, 2014, 19:56
Hi. I am from Portugal and I bought one product on ebay and the seller send the product by China post. He give me this tracking number :
006171554709

But the status does not change the long time and I'm starting to get worried. Can you helpe me?

And this order?

006171554709 is non-register airmail. its tracking result can only shows as Export Security Scan status. no further information will be available. if you can not get it in 5 weeks, you can open dispute to paypal and claim refund easily.
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