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Author Topic: Where is my package ?
Andree
Newbie
Posts: 6
Post Where is my package ?
on: November 19, 2020, 15:49
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Hello,

I have three packages and I don't know where are they. Still In Shanghai, in a boat or a plane ? I have no idea. Could you help me please ? Thanks

CP413271541CN
CP413271524CN
CP413271538CN
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my package ?
on: November 19, 2020, 19:01
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http://track-chinapost.com/startairmail.php shows these 3 parcels were shipped in Oct.

such CP***CN parcel is called China Post air/sea combined parcel. If your parcel weight is over 2kgs, it has much higher chance to transit through sea vessel in next stage and make the whole journey very very slow. If less than 2kgs, normally such parcel will travel 4 to 8 weeks to reach france.

Give you an example parcel : http://track-chinapost.com/result_china.php?order_no=CP388572905CN
Above parcel was shipped on Oct 8 from shanghai, just arrived France on Nov 18.

What is your parcel weight?
Andree
Newbie
Posts: 6
Post Re: Where is my package ?
on: November 20, 2020, 13:01
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About 7kg. Does it mean the parcel is still in Shanghai waiting for boat or is the parcel already on the boat ? If it is in Shanghai waiting the vessel, it's too long now. I'm afraid that my parcel are lost.

After "Handed over to Forwarding Agent for Transit", it shows "transiting via the transit airport"... for your example parcel. But for my parcels, we can see nothing after ""Handed over to Forwarding Agent for Transit". OMG, does it mean it's still in Shanghai? One month to wait a boat ?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my package ?
on: November 20, 2020, 18:47
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each parcel 7 kgs or 3 parcel total 7kgs?

If each parcel is 7 kgs, it will go to sea and very slow. You might need wait 3 months to half year to get next update.
miel123
Newbie
Posts: 13
Post Re: Where is my package ?
on: November 21, 2020, 10:49
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It depends on the way the sender chose, not about the weight. Both options accept parcels until 30 kg. If it shows the parcel is transiting via the airport, it means it is not sent by sea. Here is a dispatch note from china post, look at the "category of parcel", the sender can choose any one of them and pay different prices. You will not see it from the tracking information.
http://www.11183post.com/images/zgyz.jpg
Andree
Newbie
Posts: 6
Post Re: Where is my package ?
on: November 21, 2020, 16:34
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7kg each parcel. I chose sea parcel.

Most of my parcel took 2months to go to France before the covid.

But what I don't understand is where is my parcel exactly ? In Shanghai ?
Andree
Newbie
Posts: 6
Post Re: Where is my package ?
on: November 21, 2020, 16:34
New Topic

7kg each parcel. I chose sea parcel.

Most of my parcel took 2months to go to France before the covid.

But what I don't understand is where is my parcel exactly ? In Shanghai ?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my package ?
on: November 21, 2020, 19:14
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you can not know where are these parcel now. After they left China, nobody scan their status anymore(their status look as if they are still stuck in its last location in China). Next update will be after parcels arrive destination country and scanned by Post system .
Andree
Newbie
Posts: 6
Post Re: Where is my package ?
on: November 22, 2020, 16:41
New Topic

But on the link that you gave me http://track-chinapost.com/result_china.php?order_no=CP388572905CN, after "Handed over to Forwarding Agent for Transit", we can see " Received by the carrier - Waiting for airline space" which means the package is still in China. But for the sea parcel, it's already one month after and there is no udapte. This is really strange

Do you have a link number of a sea parcel to check the process ? Thanks

chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: Where is my package ?
on: November 22, 2020, 21:18
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"Handed over to Forwarding Agent for Transit" are same location as " Received by the carrier" which means the parcel is still in China.

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