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Author Topic: Where is my package?
kurniiaade
Newbie
Posts: 10
Post Where is my package?
on: October 31, 2019, 15:16
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Can someone tell me where it is my package and how long until it arrives? Tracking number is RP754891640CN and the last status update was “Guangzhou, Airlines” on 20 october and I am still waiting for it.
chinapostv-
olunteer
Administrator
Posts: 46655
Post Re: Where is my package?
on: October 31, 2019, 22:59
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RP754891640CN was sent to airline on Oct 20.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Parcel from China to Indonesia normally will take about 4 to 8 weeks. You need wait some more time.

If your buyer protection is expiring, you need ask seller extend protection or open dispute for refund.
kurniiaade
Newbie
Posts: 10
Post Re: Where is my package?
on: November 1, 2019, 00:57
New Topic

But why in this site, the last status is "Your parcel has left for the destination country"?
http://global.cainiao.com/detail.htm?mailNoList=RP769562764CN%2CUR997635785CN%2CUR970440159CN%2CRP754891640CN&spm=a3708.7860688.0.d01#RP754891640CN
chinapostv-
olunteer
Administrator
Posts: 46655
Post Re: Where is my package?
on: November 1, 2019, 01:30
New Topic

your links is cainiao , a private shipping agent owned by Alibaba which has no relation with China Post. we can not give you any answer about their tracking result. You need ask Ali Express customer service.
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