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Author Topic: Where is my package?
kurniiaade
Newbie
Posts: 10
Post Where is my package?
on: October 26, 2019, 08:38
New Topic

Where is my package? This is my tracking number : RP754891640CN

chinapostv-
olunteer
Administrator
Posts: 46655
Post Re: Where is my package?
on: October 26, 2019, 14:39
New Topic

http://track-chinapost.com/result_china.php?order_no=RP754891640CN shows the parcel was sent to airline on Oct 20.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Indonesia Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

kurniiaade
Newbie
Posts: 10
Post Re: Where is my package?
on: October 26, 2019, 16:38
New Topic

Why is it taking so long? Is there a lot of shipping?

chinapostv-
olunteer
Administrator
Posts: 46655
Post Re: Where is my package?
on: October 27, 2019, 01:53
New Topic

Quote from kurniiaade on October 26, 2019, 16:38
Why is it taking so long? Is there a lot of shipping?

Here is the answer:

I can fly to China in 24 hours! Why does a package take weeks?

kurniiaade
Newbie
Posts: 10
Post Re: Where is my package?
on: October 27, 2019, 17:31
New Topic

can you help track one of my packages again? Here is the tracking number : RP769562764CN.
There has been no change in status on this package since I purchased it.

chinapostv-
olunteer
Administrator
Posts: 46655
Post Re: Where is my package?
on: October 28, 2019, 00:49
New Topic

http://track-chinapost.com/result_china.php?order_no=RP769562764CN shows No shipping record. This means your seller never actually shipped anything yet. you might be scammed.

if you just got this number, You should push seller to ship the goods immediately. Tell him if you can not track real shipment data in next 3 days, you will open dispute to aliexpress/amazon/ebay/paypal against fraud.

kurniiaade
Newbie
Posts: 10
Post Re: Where is my package?
on: October 28, 2019, 12:58
New Topic

the seller said like this :
"There was a problem with the logistics company system, which led to the inability to collect parcels in recent days. As compensation, we will give you a gift, please understand. Thank you."
Is that true, sir?

chinapostv-
olunteer
Administrator
Posts: 46655
Post Re: Where is my package?
on: October 29, 2019, 01:17
New Topic

I don't trust such excuse.

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