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Author Topic: where is my package
george1997
Newbie
Posts: 1
Post where is my package
on: February 9, 2019, 17:04
New Topic

Hello

Can you tell me where is my package? RY477228705CN

Thank you

chinapostv-
olunteer
Administrator
Posts: 46641
Post Re: where is my package
on: February 10, 2019, 02:09
New Topic

http://track-chinapost.com/result_china.php?order_no=RY477228705CN shows the number was sent to airline on Jan 15.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 6 weeks period.

Once it passes import customs clearance, Romania Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

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