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Author Topic: What does this seller mean? HELP
Gulliii
Newbie
Posts: 16
Post What does this seller mean? HELP
on: November 29, 2015, 20:09
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hi, I ordered a jacket 2 weeks ago, but i can't track it, I contacted the seller and he said that china post it really busy right now at this time and the information updates may not be in time.
So I asked what the estimated delivery date will be and he said this "Buyer friend, we have been in the emergency treatment, please be assured that thank you"

what does that mean?

chinapostv-
olunteer
Administrator
Posts: 45947
Post Re: What does this seller mean? HELP
on: November 30, 2015, 00:21
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you should open dispute and claim refund.
Gulliii
Newbie
Posts: 16
Post Re: What does this seller mean? HELP
on: November 30, 2015, 10:36
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But what if he has send it? He has also extended the purchase protection, should i wait 1 more week or open dispute as soon as possibly
chinapostv-
olunteer
Administrator
Posts: 45947
Post Re: What does this seller mean? HELP
on: November 30, 2015, 19:17
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if your seller extends the protection, you can wait one more week
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