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Author Topic: Trackline stuck
outofpatie-
nce
Newbie
Posts: 1
Post Trackline stuck
on: March 25, 2019, 10:56
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On 23 February 2019 started a small package from Guangdong Guangzhou centre, and I could track my shipment untill March 2, 2019, when at 09:13:30 local time, the tracking line ends at Beijing airport, and from that time I can read only "Shiped by airline" or "Exported from the departure country" on other tracking website. There passed away already 3 weks, and the Romanian Post didn"t hear about my package, because the destination country is Romania. Package tracking number is RV801941452CN. Please, tell me something about my shipment, because I'm already beginning to become desperate. Thank you in advance.
chinapostv-
olunteer
Administrator
Posts: 46645
Post Re: Trackline stuck
on: March 25, 2019, 12:11
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http://track-chinapost.com/result_china.php?order_no=RV801941452CN shows the number was sent to airline on Mar 2.
China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, Romania Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.
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