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Author Topic: Tracking RR386810947ES IS MISSING
Ulyses69
Newbie
Posts: 5
Post Tracking RR386810947ES IS MISSING
on: September 22, 2014, 08:11
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Good Morning.

I sent a package to China (RR386810947ES tracking number).

Last news is known on September 2:

RR386810947ES 2014 Import Security Scan Shenzhen 20140902 1446

20 days ago. Is there a problem ?.
chinapostv-
olunteer
Administrator
Posts: 46099
Post Re: Tracking RR386810947ES IS MISSING
on: September 22, 2014, 17:59
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RR386810947ES is in Shenzhen China.The parcel address might have some problem. You should ask receiver call china post 11185 and try to pickup the parcel.
Ulyses69
Newbie
Posts: 5
Post Re: Tracking RR386810947ES IS MISSING
on: September 29, 2014, 07:55
New Topic

Sorry for the late response.

I have waited if the package was delivered during this time.

His solution is invalid: The receiver does not pick up the package because it is returned merchandise.

chinapostv-
olunteer
Administrator
Posts: 46099
Post Re: Tracking RR386810947ES IS MISSING
on: September 29, 2014, 08:01
New Topic

you should tell aliexpress that the receiver refuse to accept the return, then claim refund from aliexpress.
Ulyses69
Newbie
Posts: 5
Post Re: Tracking RR386810947ES IS MISSING
on: September 29, 2014, 11:58
New Topic

Paypal return of money.

Paypal, for return of money, need accept package by receiver or not be delivered for adress incomplete, or rejection of the receiver.
Ulyses69
Newbie
Posts: 5
Post Re: Tracking RR386810947ES IS MISSING
on: October 1, 2014, 10:59
New Topic

I paid with Paypal.
chinapostv-
olunteer
Administrator
Posts: 46099
Post Re: Tracking RR386810947ES IS MISSING
on: October 1, 2014, 16:53
New Topic

you should open dispute to paypal
Ulyses69
Newbie
Posts: 5
Post Re: Tracking RR386810947ES IS MISSING
on: October 1, 2014, 17:04
New Topic

Dispute to paypal is open.

Shipping package receiver is condition for return money.

Paypal, for return of money, need accept package by receiver or not be delivered for adress incomplete, or rejection of the receiver.
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