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Author Topic: tracking post not updating?
Anakin
Newbie
Posts: 7
Post tracking post not updating?
on: March 1, 2016, 08:19
New Topic

Hello,

After having problem with my order for a month now (order sent, stuck in customs, then returned to sender), my order has now been re-sent with
tracking number EA117551637CN

How ever the status has remained unchanged for several days now

2016-02-26 19:53:00 Posting

Your item was collected( ) at 2016-02-26 19:53:00

Anyone know why that is happening?
Is there any problem with the order again?
I ordered the item with express shipment a month ago as I said before and as you can understand I have gotten anxious ant tired of all this mess

Thank you in advance
Best Regards,
Anakin
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: tracking post not updating?
on: March 1, 2016, 09:03
New Topic

you should contact your seller and ask compensation for non arrival parcel.
Anakin
Newbie
Posts: 7
Post Re: tracking post not updating?
on: March 1, 2016, 09:06
New Topic

I know ......I had a looooong talk all this time with my seller.
Anyway they re-sent it so I will be a little more patient.
Can you inform me regarding the ems service if there is a problem or the site has not been updated?

Best Regards,
Nikos K.
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: tracking post not updating?
on: March 1, 2016, 09:11
New Topic

normally EMS should arrive in 2 weeks. If over 2 weeks and you have not got the goods, you should open dispute to ebay/aliexpress.
Anakin
Newbie
Posts: 7
Post Re: tracking post not updating?
on: March 1, 2016, 09:12
New Topic

Ok
Thank you for your time

Best Regards
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