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Author Topic: Tracking not updating - Lost?
MrSeraphyn
Newbie
Posts: 5
Post Tracking not updating - Lost?
on: July 8, 2015, 10:22
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Hi,
my tracking number is 33130250945. The package was sent on June 17th. The last info is 2015-06-18 15:50:12.0 Hangzhou city international Transit Station received
What should I think? Is it lost? Because I'm unable to track it here in Italy, and it's the first time a package takes so long to get updated on track-chinapost.
Somebody help, please! Thank you

chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: Tracking not updating - Lost?
on: July 8, 2015, 14:00
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33130250945 is regular airmail. status will freeze at the beginning status and never change. it is normal
MrSeraphyn
Newbie
Posts: 5
Post Re: Tracking not updating - Lost?
on: July 14, 2015, 13:18
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Hi, thank you for your kind answer. The fact is that now 33130250945 is no more valid number, it is impossible to track. The package hasn't arrived, so, what should I think now? Please help.
MrSeraphyn
Newbie
Posts: 5
Post Re: Tracking not updating - Lost?
on: July 16, 2015, 10:01
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Please admin, help me solve this trouble
chinapostv-
olunteer
Administrator
Posts: 46214
Post Re: Tracking not updating - Lost?
on: July 17, 2015, 02:06
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you should open dispute.
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