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Author Topic: Tracking info updation
Suhanijage-
tiya
Newbie
Posts: 2
Post Tracking info updation
on: April 10, 2019, 13:08
New Topic

Tracking info has not been updated since 31 march 2019.
This parcel was received by china post on 21 march.
It is aporoximately 22 days.
And now from more than a week tracking info has not been updated.
Please let me know why is it so and where my parcel is exactly.
My tracking no is RV8436899071CN.
From china to india(Mumbai).

chinapostv-
olunteer
Administrator
Posts: 46645
Post Re: Tracking info updation
on: April 10, 2019, 21:33
New Topic

RV8436899071CN is wrong tracking number. China Post tracking number is 13 digits.

Suhanijage-
tiya
Newbie
Posts: 2
Post Re: Tracking info updation
on: April 11, 2019, 04:36
New Topic

Ya.. Sorry there was a typo error.
My tracking no is RV843689071CN
Pls tell me its status.

chinapostv-
olunteer
Administrator
Posts: 46645
Post Re: Tracking info updation
on: April 11, 2019, 04:42
New Topic

http://track-chinapost.com/result_china.php?order_no=RV843689071CN shows the number was sent to airline on Mar 31.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

Sent to airline does not mean you will get the parcel very soon. It will keep waiting 5 to 10 days in airline warehouse waiting flight space and another 1 to 4 weeks import customs processing in destination country(speed depending on country). The status will stuck at "sent to airline" during this 2 to 8 weeks period.

Once it passes import customs clearance, India Post will scan and update its new location for China Post database and you will see new status.

If your buyer protection is expiring, open dispute for refund. Otherwise keep waiting.

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