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Author Topic: Shipping/Delivery issues
davidliste-
r
Newbie
Posts: 3
Post Shipping/Delivery issues
on: December 12, 2014, 01:26
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I'm having a bit of trouble understanding what's going on with my parcel. I ordered it on the 11/13/14, it was shipped on 11/16/14 but didn't start to register in the chinapost tracking system until 11/26/14. It's been almost a month now and I still haven't recieved my parcel. I don't even know if it has left China.

item No Year Status Location Destination Date
RL056932895CN 2014 Export Security Scan Fuzhou Korea 20141126 0912
RL056932895CN 2014 In Customs-Control warehouse Fuzhou Korea 20141127 0727
RL056932895CN 2014 Import Customs Scan Fuzhou Korea 20141127 0835
RL056932895CN 2014 Import Security Scan Fuzhou Korea 20141127 0947
RL056932895CN 2014 Received by China Post 35110007 Korea 20141202 1546
RL056932895CN 2014 Export Security Scan Fuzhou Korea 20141204 0748
RL056932895CN 2014 In Customs-Control warehouse Fuzhou Korea 20141204 0855
RL056932895CN 2014 Export Security Scan Shanghai Korea 20141206 1637
RL056932895CN 2014 Export Customs Scan Shanghai Korea 20141207 1003

Any advice would be appreciated. It's been through export scan 4 times and in the customs control warehouse twice. I am thinking about opening a dispute. Advice?
qjohnson31-
8
Advanced
Posts: 61
Post Re: Shipping/Delivery issues
on: December 12, 2014, 06:50
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u have a week to 2 weeks wait http://www.track-chinapost.com/en/result/post.shtml?nums=RL056932895CN from now track ur package here they have more information
davidliste-
r
Newbie
Posts: 3
Post Re: Shipping/Delivery issues
on: December 15, 2014, 05:14
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Well, if I do not have it by friday should I open dispute? its been over a month since I ordered the item and if I waited until friday that would only give me a couple of days to open a dispute...
chinapostv-
olunteer
Administrator
Posts: 46760
Post Re: Shipping/Delivery issues
on: December 15, 2014, 05:34
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Quote from davidlister on December 15, 2014, 05:14
Well, if I do not have it by friday should I open dispute? its been over a month since I ordered the item and if I waited until friday that would only give me a couple of days to open a dispute...

if your buyer protection is expiring, you should open dispute.
davidliste-
r
Newbie
Posts: 3
Post Re: Shipping/Delivery issues
on: December 15, 2014, 05:40
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thanks for the reply - just messaged the seller asking if the parcel had been returned.
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