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Author Topic: Shipment Cancelled
luisppk
Beginner
Posts: 39
Post Shipment Cancelled
on: November 27, 2017, 16:50
New Topic

Hi, I have this parcel: 06792282689
I just saw the message 'shipment cancelled' 3 days ago, and I'm very worried about it.
In my 5 years receiving parcels from China, is a first for me.
Can you help?
chinapostv-
olunteer
Administrator
Posts: 46600
Post Re: Shipment Cancelled
on: November 27, 2017, 17:02
New Topic

06792282689 is fake number. Your seller did not ship anything to you. You should open dispute to aliexpress.
luisppk
Beginner
Posts: 39
Post Re: Shipment Cancelled
on: November 27, 2017, 17:10
New Topic

if it is a fake number, why it shows progress in the webpage?
I really don't understand that.
I suppose a fake number will show since the beginning a misbehave... or not?

By the way... the parcel is coming via China Post Ordinary Small Packet Plus
-----------------

2017-11-24 01:03:33 Shipment cancelled

2017-11-12 16:04:35 [GMT+8] Waiting for pickup

2017-11-12 01:09:38【】电子信息已收到

2017-11-12 01:03:32 [China,海外]Shipment confirmation
chinapostv-
olunteer
Administrator
Posts: 46600
Post Re: Shipment Cancelled
on: November 28, 2017, 02:09
New Topic

that information means seller applied a tracking number from china and notify china post to pickup the parcel. But later shipper cancelled shipping order and actually did NOT ship anything to you.
luisppk
Beginner
Posts: 39
Post Re: Shipment Cancelled
on: November 29, 2017, 02:42
New Topic

Thank you.
I present dispute and very quickly aliexpress fail in my favor.
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