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Author Topic: Shenzhen rejected ,remark (48)
Lucifer4ik
Newbie
Posts: 4
Post Shenzhen rejected ,remark (48)
on: October 28, 2017, 17:56
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Can someone tell me what is going on i ordered tv box from aliexpress. This is the truck number RY505116225CN. Tracking information
2017-10-13 10:19:54.0logistic 订单已创建(速卖通平台)2017-10-17 04:26:54.0广东Shenzhen shipping center received2017-10-17 04:59:38.0广东Shenzhen shipping center customs scan2017-10-17 05:24:39.0已leaving 广东Shenzhen shipping center ,next station center2017-10-17 07:23:49.0Shenzhen export security scan2017-10-17 16:03:17.0Shenzhen center export customs scan (domestic transit )2017-10-26 15:39:19.0Shenzhen export security scan2017-10-26 15:39:30.0Shenzhen rejected ,remark (48)2017-10-26 15:39:56.0Shenzhen center export customs scan (domestic transit )
What is wrong? I told the seller that the parcel got recejted for some reason but she keeps telling not to worry and that i will get my order. What do you think about it? What should i do?

chinapostv-
olunteer
Administrator
Posts: 46600
Post Re: Shenzhen rejected ,remark (48)
on: October 29, 2017, 00:59
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what is the item inside?

odama2005
Newbie
Posts: 4
Post Re: Shenzhen rejected ,remark (48)
on: October 29, 2017, 05:45
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I am also getting the same reply on my parcel. Here is the tracking number RF980556369CN. i have a Samsung power flex in the parcel. What do i do please?

chinapostv-
olunteer
Administrator
Posts: 46600
Post Re: Shenzhen rejected ,remark (48)
on: October 29, 2017, 11:29
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your parcel can not pass safety scan. I believe you should open dispute to seller for refund.

odama2005
Newbie
Posts: 4
Post Re: Shenzhen rejected ,remark (48)
on: October 30, 2017, 04:13
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I have been trying to open dispute but i cant, is there any other way i can contact the other party?

Lucifer4ik
Newbie
Posts: 4
Post Re: Shenzhen rejected ,remark (48)
on: October 30, 2017, 08:20
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Its T95Z tv box inside the parcel. The seller keeps telling me not to worry and that parcel is in transit but tracking info shows this rejection . What should i do?

Lucifer4ik
Newbie
Posts: 4
Post Re: Shenzhen rejected ,remark (48)
on: October 30, 2017, 08:28
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Quote from odama2005 on October 30, 2017, 04:13
I have been trying to open dispute but i cant, is there any other way i can contact the other party?

Look for the store's or the sellers phone number . Did you order from aliexpress or ebay. I dont know much about ebay but on aliexpress you can easily open dispute or tell customer help service. They can tell you what to do in these situations.

chinapostv-
olunteer
Administrator
Posts: 46600
Post Re: Shenzhen rejected ,remark (48)
on: October 30, 2017, 09:46
New Topic

Quote from Lucifer4ik on October 30, 2017, 08:20
Its T95Z tv box inside the parcel. The seller keeps telling me not to worry and that parcel is in transit but tracking info shows this rejection . What should i do?

sometimes TV box might be rejected by mistake and later will be released to airline again. I suggest you wait 2 more weeks, if you can not get it by mid of Nov, then open dispute for non-arrival parcel.

Lucifer4ik
Newbie
Posts: 4
Post Re: Shenzhen rejected ,remark (48)
on: November 1, 2017, 15:30
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hi today my track number has been updated
2017-11-01 08:36:57.0 Beijing export security scan ,remark (safety check rejected )
2017-11-01 10:10:35.0 Beijing center export customs cleared
What does this mean? Was it sent to my country ?

chinapostv-
olunteer
Administrator
Posts: 46600
Post Re: Shenzhen rejected ,remark (48)
on: November 2, 2017, 13:07
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the parcel was rejected in Beijing. not sure if this is a mistake. What is the item inside?

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