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Author Topic: RV371850967CN
mir
Newbie
Posts: 5
Post RV371850967CN
on: April 8, 2020, 12:12
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RV371850967CN this packet is not trackable? Is it lost?

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RV371850967CN
on: April 8, 2020, 18:13
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http://track-chinapost.com/result_china.php?order_no=RV371850967CN shows the parcel was shipped on Mar 22. It is waiting for flight space to Austria in Guangzhou airport.
It is not lost , no need worry.

China government has cancelled more than 90% airlines to stop virus spreading. China Post has not enough shipping space . So waiting time is very long. you need some patient.

mir
Newbie
Posts: 5
Post Re: RV371850967CN
on: June 4, 2020, 15:19
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Pls, is parcel lost, returned to sender?? Thx

chinapostv-
olunteer
Administrator
Posts: 46204
Post Re: RV371850967CN
on: June 4, 2020, 17:51
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we don't have update about this parcel so far. But China Post head office made an announcement in April that all parcels to Austria were seriously delayed since March. So we believe the parcel is more likely still in China.

If your buyer protection is expiring, you need open dispute for non-arrival parcel refund, otherwise keep waiting.

mir
Newbie
Posts: 5
Post Re: RV371850967CN
on: June 5, 2020, 05:00
New Topic

Ok, to Austria Europe, not Australia, thankyou for your Response

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