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Author Topic: RINTRACCIARE UN PACCO
alessiacir-
iolo
Newbie
Posts: 9
Post RINTRACCIARE UN PACCO
on: July 10, 2019, 20:47
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A che punto è la spedizione dell’ordine RV941211180CN
chinapostv-
olunteer
Administrator
Posts: 13638
Post Re: RINTRACCIARE UN PACCO
on: July 10, 2019, 21:11
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RV941211180CN was sent to airline on Jun 25.

China Post will lost control of the parcel after sent to airline. so there will be no update anymore after sent to airline date.

After sent to airline, parcel will travel another 2 to 8 weeks to reach Italy. Once the parcel arrives Italy, Italy Post tracking webpage will show local location status.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
alessiacir-
iolo
Newbie
Posts: 9
Post Re: RINTRACCIARE UN PACCO
on: July 11, 2019, 07:36
New Topic

Che significa che la protezione è scaduta?
chinapostv-
olunteer
Administrator
Posts: 13638
Post Re: RINTRACCIARE UN PACCO
on: July 11, 2019, 16:50
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if you paid with reliable payment method such as PayPal/aliexpress/amazon etc, they should give you a buyer protection period which means you can claim refund if you can not get the goods in specific time. If you did not pay with reliable payment method, you money might be lost.
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