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Author Topic: Returned delivery
Lydnewb
Newbie
Posts: 5
Post Returned delivery
on: July 5, 2018, 12:53
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My delivery was returned from UK Royal Mail back to China post because delivery was unsuccessful. How do I arrange for it to be sent back to me in the UK? Thank you
chinapostv-
olunteer
Administrator
Posts: 45947
Post Re: Returned delivery
on: July 5, 2018, 17:38
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After parcel was returned to china, you can not get it back.
Lydnewb
Newbie
Posts: 5
Post Re: Returned delivery
on: July 8, 2018, 00:14
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Why?
Lydnewb
Newbie
Posts: 5
Post Re: Returned delivery
on: July 8, 2018, 12:49
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Quote from chinapostvolunteer on July 5, 2018, 17:38
After parcel was returned to china, you can not get it back.

Please help me get the items?
chinapostv-
olunteer
Administrator
Posts: 45947
Post Re: Returned delivery
on: July 8, 2018, 16:43
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Royal Mail did not release return reason. You need call Royal Mail for detail.
Lydnewb
Newbie
Posts: 5
Post Re: Returned delivery
on: July 8, 2018, 19:45
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Royal Mail said they can’t do anything now that they have sent it back and that I need to contact you. Can you not send it back to the uk?
chinapostv-
olunteer
Administrator
Posts: 45947
Post Re: Returned delivery
on: July 8, 2018, 20:14
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No, China Post can not send it back to you.
Lydnewb
Newbie
Posts: 5
Post Re: Returned delivery
on: July 10, 2018, 18:07
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So what can I do?
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