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Author Topic: RB552725321CN
earnham
Newbie
Posts: 5
Post RB552725321CN
on: February 4, 2014, 10:40
New Topic

it has now been about 4 months and the tracking system says "sent to airline" since 19/10/2013. any idea where my parcel is?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RB552725321CN
on: February 4, 2014, 19:32
New Topic

If the parcel status stuck in "sent to airline" over 2 months, normally it means the parcel has been lost.
earnham
Newbie
Posts: 5
Post Re: RB552725321CN
on: February 5, 2014, 03:42
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if you have lost my parcel what are you going to do about it?
chinapostv-
olunteer
Administrator
Posts: 46203
Post Re: RB552725321CN
on: February 5, 2014, 06:04
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It is not "your parcel". China Post only have contract with shipper and will compensate shipper's claim as per shipping contract. So you have to contact shipper ask refund from them.
earnham
Newbie
Posts: 5
Post Re: RB552725321CN
on: February 5, 2014, 09:00
New Topic

iv payed for it, therefor it is my parcel and my money that is being lost here!
you should be compensating me not the sender!
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