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Author Topic: Problem with my parcel
Mams77
Newbie
Posts: 5
Post Problem with my parcel
on: September 2, 2017, 20:38
New Topic

Hello my parcel does not move anymore since 19 and on August 20th. It is not normal
LM552097238CN And LM552097198CN
Help me please
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Problem with my parcel
on: September 2, 2017, 21:03
New Topic

Both parcels are on the way to France. You need wait 2 to 4 weeks to get the goods.
Mams77
Newbie
Posts: 5
Post Re: Problem with my parcel
on: September 3, 2017, 13:29
New Topic

Why it sets so much time?
Mams77
Newbie
Posts: 5
Post Re: Problem with my parcel
on: September 4, 2017, 07:55
New Topic

My parcel don't move

chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Problem with my parcel
on: September 4, 2017, 08:21
New Topic

after parcel left china, status will not change. this is normal.
Mams77
Newbie
Posts: 5
Post Re: Problem with my parcel
on: September 4, 2017, 08:38
New Topic

All right. When shall I receive him(it) approximately?
chinapostv-
olunteer
Administrator
Posts: 46759
Post Re: Problem with my parcel
on: September 4, 2017, 08:56
New Topic

you need wait 2 to 4 weeks to get the goods after parcel left china(between Sept 5 to Sept 20). If you still do not get the goods after Sep 20, you need open dispute to seller for lost parcel.
Mams77
Newbie
Posts: 5
Post Re: Problem with my parcel
on: September 4, 2017, 09:49
New Topic

thanks very much, you've really helped me.
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