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Author Topic: Please. I need help.
Bansheee
Newbie
Posts: 3
Post Please. I need help.
on: November 14, 2015, 05:23
New Topic

I sent a box of gifts from Vietnam to my friend in Suzhou on November 3rd. It arrived at Beijing airport on November 9th according to the tracking information. But after that there was no update. Has my package stuck or lost? My tracking number is RR115119327VN. Thank you so much.

chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: Please. I need help.
on: November 14, 2015, 07:13
New Topic

http://track-chinapost.com/startairmail.php shows RR115119327VN arrived China on Nov 9. Ask your friend call china post hot line 11185 and pickup the parcel.

Bansheee
Newbie
Posts: 3
Post Re: Please. I need help.
on: November 14, 2015, 07:20
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But I sent it to Suzhou. It was supposed to arrive in Suzhou not Beijing. And he's a foreigner living there. I don't think he can speak Mandarin to contact China post hotline.

chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: Please. I need help.
on: November 14, 2015, 09:09
New Topic

Maybe you should ask some Chinese friends to call 11185. I don't think there is any other way to find your parcel other than call 11185.

Bansheee
Newbie
Posts: 3
Post Re: Please. I need help.
on: November 21, 2015, 03:07
New Topic

I just checked the tracking page and it showed this Suzhou city 吴江区芦墟post dept. delivered. Does this mean the parcel had been delivered?

chinapostv-
olunteer
Administrator
Posts: 46217
Post Re: Please. I need help.
on: November 21, 2015, 03:10
New Topic

Quote from Bansheee on November 21, 2015, 03:07
I just checked the tracking page and it showed this Suzhou city 吴江区芦墟post dept. delivered. Does this mean the parcel had been delivered?

yes

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