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Author Topic: Please help with my package.
saark9
Newbie
Posts: 3
Post Please help with my package.
on: March 6, 2019, 04:30
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Here is the tracking # LA022646167CN.

It's been shipped since middle of January and was going in loop around Guanzhou airport. The status has been "shipped" multiple times but the last time was Feb 20th. It hasn't been updated since.

All my other shipments (via China Post) made after this order have arrived. Most of them arrived within 1.5 - 2 weeks.

Buyer protection is expiring in 1.5 week. I have already filed dispute.

Can anyone give me more proof that this shipment is lost? Thank you, much appreciated.
chinapostv-
olunteer
Administrator
Posts: 13638
Post Re: Please help with my package.
on: March 6, 2019, 05:36
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LA022646167CN seems to have problem to pass customs scan. What is the item inside?
saark9
Newbie
Posts: 3
Post Re: Please help with my package.
on: March 6, 2019, 07:17
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Quote from chinapostvolunteer on March 6, 2019, 05:36
LA022646167CN seems to have problem to pass customs scan. What is the item inside?

Xiaomi air quality sensor.
chinapostv-
olunteer
Administrator
Posts: 13638
Post Re: Please help with my package.
on: March 6, 2019, 07:26
New Topic

I am not sure if the sensor has something not allowed by airline like battery, magnet item, chemical etc. The parcel can not pass safety scan. If your buyer protection is expiring, open dispute for refund.
saark9
Newbie
Posts: 3
Post Re: Please help with my package.
on: March 6, 2019, 07:33
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Quote from chinapostvolunteer on March 6, 2019, 07:26
I am not sure if the sensor has something not allowed by airline like battery, magnet item, chemical etc. The parcel can not pass safety scan. If your buyer protection is expiring, open dispute for refund.

It probably has small Li-ion battery. Most of my previous purchases with Li-ion went without problem. Anyway, seller is not refunding and dispute says wait for buyer's protection to finish. Quite frustrating.
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