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Author Topic: Please help!
lalasland
Newbie
Posts: 4
Post Please help!
on: February 14, 2015, 07:49
New Topic

Hi, I shipped something internationally on the 4th for the first time to China. By the sixth, USPS stopped updating, so I figured it'd left the country. I searched for it on the China Post website today and it just shows when I shipped it and nothing else. What does this mean? Is the package lost? It's been about ten days since I shipped it. My tracking number is: LK184728102US

Thank you so much in advance.
chinapostv-
olunteer
Administrator
Posts: 46622
Post Re: Please help!
on: February 14, 2015, 08:23
New Topic

USPS parcel might stuck in China customs for 2 to 4 weeks, no need worry too much.
lalasland
Newbie
Posts: 4
Post Re: Please help!
on: February 14, 2015, 09:08
New Topic

Oh, whew. Okay, thank you. :)
Tishar492
Newbie
Posts: 7
Post Re: Please help!
on: February 15, 2015, 01:42
New Topic

Hello...my tracking number is EA090978781CN. I was promised this package on or before Feb.18th, but it's not giving me ant tracking info.
chinapostv-
olunteer
Administrator
Posts: 46622
Post Re: Please help!
on: February 15, 2015, 03:58
New Topic

Quote from Tishar492 on February 15, 2015, 01:42
Hello...my tracking number is EA090978781CN. I was promised this package on or before Feb.18th, but it's not giving me ant tracking info.

the parcel is delayed in shanghai. you should get it by Feb 25.
Tishar492
Newbie
Posts: 7
Post Re: Please help!
on: February 16, 2015, 15:08
New Topic

I needed this package before than. Do you have a contact number for the shipping company.
chinapostv-
olunteer
Administrator
Posts: 46622
Post Re: Please help!
on: February 16, 2015, 15:48
New Topic

Quote from Tishar492 on February 16, 2015, 15:08
I needed this package before than. Do you have a contact number for the shipping company.

you can not expedite the parcel.
Tishar492
Newbie
Posts: 7
Post Re: Please help!
on: February 16, 2015, 16:48
New Topic

I was promised the shipping date of the 18th, and was not notified it would be late
chinapostv-
olunteer
Administrator
Posts: 46622
Post Re: Please help!
on: February 16, 2015, 22:59
New Topic

if your seller promised you that the parcel will be delivered on 18th, you should open dispute and claim compensation from him.
Tishar492
Newbie
Posts: 7
Post Re: Please help!
on: February 17, 2015, 03:48
New Topic

How do I go about doing that??
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