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Author Topic: please help
QWERT
Newbie
Posts: 1
Post please help
on: May 3, 2019, 06:13
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I haven't received my item that i ordered on march 30th. my tracking # is UP960574068CN. Is it fake tracking #? would you be able to track this item?

chinapostv-
olunteer
Administrator
Posts: 45947
Post Re: please help
on: May 3, 2019, 20:24
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http://track-chinapost.com/result_china.php?order_no=UG842784938CN shows the parcel was just shipped on April 9.

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country Canada.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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