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Author Topic: Package stuck for 2 months!!!
whatsoever
Newbie
Posts: 2
Post Package stuck for 2 months!!!
on: February 17, 2019, 17:19
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How can i make my package with tracking nr UI033792302CN move?? Stuck for 2 months! Joom support dont help! Pls advise! Thanks.
chinapostv-
olunteer
Administrator
Posts: 46643
Post Re: Package stuck for 2 months!!!
on: February 18, 2019, 02:35
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http://track-chinapost.com/result_china.php?order_no=UI033792302CN shows the parcel was shipped on Dec 15.

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
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