CY291829047DE was delivered to the Cainiao Station in building management in Chengdu on Mar 17. Please contact the Cainiao to pickup the parcel from management office.

Also you need to tell the recipient what is the mobile phone number you write in the parcel. This is very important. Mobile phone number is the key word to look up your parcel in the station.

In China, most people live in apartment unit without mailbox in front door. Many building don't even allow door to door delivery without owner's permission(owner must be at home at delivery time).

So normally parcels are delivered to local Cainiao station instead of the recipient's front door which is not quite secure.

In most cases, to save time, delivery guy will directly deliver the parcel to Cainiao station especially when recipient does not answer deliveryman's phone call.

In your case, we can see that the delivery guy has tried to call the recipient during 08:56am to 12:49pm on Mar 17. For some unknown reason, the recipient didn't answer the phone or the phone number is wrong. So he had to send the parcel to the storage station in management office.

did you tell the receiver the mobile phone number you wrote in the parcel? Receiver need the phone number as key words to search parcel in the computer system otherwise it will be very difficult to find the item from hundreds of parcels.

You can also ask receiver to contact the building management or call the postman phone number 19827577597.

1)Let me repeat it again: In China, phone number is much much much important than tracking number and address to make delivery. If you don't write phone number, recipient will have big trouble to find the parcel because storage manage don't know how to input the index into computer system. As your parcel has been delivered to the storage, I guess the manager might not input the parcel into computer system. If this is the case, your recipient has to manually find the item in the pool of hundreds dead parcels.

2)China post will mark parcel "delivered" as long as the item is received by the storage. this is the reality in China.

3)The parcel will stay in the storage with those dead parcels (none pickup over one week). The storage manager might scrap these dead parcels once or twice every year depending on their storage space.

I gave a picture of the parcel to the receiver. With the correct phone number on it. He went to the Cainiao station, but can't identify the parcel. They need "final tracking number". Is there a different tracking number China Post wrote on it?
Can you give me this number?
Without that, they can't find the package.The phone number and the DHL tracking number is not enough.