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Author Topic: No Update for 16 days
John267
Newbie
Posts: 11
Post Re: No Update for 16 days
on: April 13, 2016, 23:56
New Topic

Quote from int077 on April 13, 2016, 23:35
1. Possibly the 15 days are working days.
2. My impression is USPS ISC San Francisco and US Customs have to many parcel to verify or they are doing an X-ray on all parcel coming in USA.
3. Last but not least, your parcel is lost.

Well the thing is I'm 99% sure it's lost. I've had slower shipping methods arrive faster than this one that's supposed to be faster. Can only the seller file claim with China post. Is there email for China post? I'm pretty sure on their website it says that international parcels can only be handled by the sender and they have to call or go to post office.
int077
Pro
Posts: 7760
Post Re: No Update for 16 days
on: April 14, 2016, 03:01
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Quote from John267 on April 13, 2016, 23:56

Quote from int077 on April 13, 2016, 23:35
1. Possibly the 15 days are working days.
2. My impression is USPS ISC San Francisco and US Customs have to many parcel to verify or they are doing an X-ray on all parcel coming in USA.
3. Last but not least, your parcel is lost.

Well the thing is I'm 99% sure it's lost. I've had slower shipping methods arrive faster than this one that's supposed to be faster. Can only the seller file claim with China post. Is there email for China post? I'm pretty sure on their website it says that international parcels can only be handled by the sender and they have to call or go to post office.

1. Have you contacted seller about your package?
2. Seller is the only one that can initiate an investigation to China Post about your parcel.
3. I suspect seller will ask you to wait another 1 or 2 weeks. It will be up to you to decide if you want your money back or another parcel.

Hope this help.
John267
Newbie
Posts: 11
Post Re: No Update for 16 days
on: April 14, 2016, 03:23
New Topic

Quote from int077 on April 13, 2016, 23:35
1. Possibly the 15 days are working days.
2. My impression is USPS ISC San Francisco and US Customs have to many parcel to verify or they are doing an X-ray on all parcel coming in USA.
3. Last but not least, your parcel is lost.

Yes I have contacted the seller and they just said sorry for the delay. I asked them to contact China post but haven't heard back from them yet.
John267
Newbie
Posts: 11
Post Re: No Update for 16 days
on: April 15, 2016, 04:06
New Topic

Hello,
chinapostvolunteer do you have any further info on this EUB package with tracking number LS708457317CN
Any further info would be great!
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