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Author Topic: Need help to track
malliwvinl-
ac49
Newbie
Posts: 4
Post Need help to track
on: March 27, 2019, 03:56
New Topic

Hi :) , i wonder where is my package since there was no more update since it arrive at yiwu interchange bureau can u help me thx
my order : UR196822808CN
chinapostv-
olunteer
Administrator
Posts: 13638
Post Re: Need help to track
on: March 27, 2019, 13:00
New Topic

http://track-chinapost.com/result_china.php?order_no=UR196822808CN shows the parcel was shipped on Mar 13.

this kind of parcel starting with U is china post ordinary parcel. China Post will not scan and update its status after it left first post office. so you can not see new status and know where it is now.

This is a slow and cheap service for low value item. china post ordinary parcel might take 4 to 12 weeks to reach your country.

If your buyer protection is expiring, you should open dispute to paypal/aliexpress for lost parcel refund. Otherwise keep waiting.
malliwvinl-
ac49
Newbie
Posts: 4
Post Re: Need help to track
on: April 3, 2019, 07:10
New Topic

Hi ,can u pls check my order there is no infromation in the tracking thx

order: RV860944786CN and RP511987521CN
chinapostv-
olunteer
Administrator
Posts: 13638
Post Re: Need help to track
on: April 3, 2019, 07:12
New Topic

http://track-chinapost.com/startairmail.php shows both parcel has no shipping record. your seller has not shipped anything to you.

if you just got this number, You should push seller to ship the goods immediately. Tell him if you can not track real shipment data in next 3 days, you will open dispute to aliexpress/amazon/ebay/paypal against fraud.

If you have got this number for long time and paid with paypal/aliexpress, you should open dispute against fraud and claim refund.
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