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Author Topic: my package
ritux
Newbie
Posts: 2
Post my package
on: December 12, 2016, 10:02
New Topic

Hi

I have a package with tracking Nr. RS179239146CN. The tracking shows my package has left guangzhou on November 15th, 2016 and was sent to airline, but I still have not received it. Could someone tell me what's going on?

chinapostv-
olunteer
Administrator
Posts: 45947
Post Re: my package
on: December 12, 2016, 12:30
New Topic

nothing is wrong. the parcel is outside china now. status will not change after parcel left china. no need worry.
int077
Pro
Posts: 7760
Post Re: my package
on: December 12, 2016, 12:33
New Topic

1. Your parcel is On Route/In transit to your country. You should read this for Latvia:
http://track-chinapost.com/China_Post_Arrival_Time_Stat.php

2. When your parcel arrive in Latvia, then the Latvia Post will scan your parcel on arrival or when they have time to do it. Then it will go to Customs and after delivery.

Hope this help.
ritux
Newbie
Posts: 2
Post Re: my package
on: January 16, 2017, 10:05
New Topic

Hello!

My package Nr. RS179239146CN still has not arrived. There have been no changes since 15.11.2016. It is already 2 months. Could someone tell me what's going on?

int077
Pro
Posts: 7760
Post Re: my package
on: January 16, 2017, 16:09
New Topic

1. No change in your parcel. You should contact your seller and tell him you have not receive your parcel. It might be lost or misplace.

2. You might also want to consider a dispute for non reception of your parcel.

Thanks.
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